Personal information

When you register at houseofreza.com, we ask you to fill in your personal information. Some of this information is required: title, first name, last name, address, email, password. This information is required to process an order and to inform you about the status of your order. Adding a different delivery address or your clothing sizes is optional. Your personal information is collected in accordance with applicable law and in order to meet our commitments to you. This may include the delivery of your orders, notification of the delivery status or sending you information. Personal information and your order history are saved on our secure server. Your personal information will not be stored any longer than necessary. We save all orders made without a customer account for a period of five years. All orders made with a customer account will be saved for as long as the account is active.

We take all required technical and organizational measures to prevent abuse, loss and unauthorized usage by third parties.

Newsletter subscription

You can sign up for our newsletter by submitting your e-mail address in the newsletter module found at the bottom of any page on this site. We don’t send newsletters to customers or registered visitors unless you have registered for the newsletter specifically. All newsletters contain an opt-out link in case you wish to unsubscribe from receiving further newsletters at any time.

Third parties

Reza will not disclose your details to any third-party companies besides companies involved in the payment and fulfillment of your order. We may disclose your information to any relevant regulatory body when there is a legal obligation to do so. We may offer links to other websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies. Reza is not responsible for these tertiary websites.

Notification of changes

Reza is entitled to change this privacy policy at his own discretion and without prior notice. Changes will be posted on houseofreza.com. If you continue visiting houseofreza.com you will automatically be bound by the amended privacy policy.

Minors

If you are under the age of 16 you make sure that your parents or legal guardians approve your provision of personal details before you submit these to us.

Online payment

Payment details are entered in the system of our payment partner secured system and are not saved or processed in our systems.

Controlling your information

You can login to your personal account with your email address and password to view or change your personal information or view your order(s). Please send an email to info@houseofreza.com if you want us to remove your personal data from our database. We will contact you within 4 (four) weeks to take the necessary steps.

You have the right to access and correct your personal details, to appeal against handling your personal details and to the handover of your personal details. Should we receive such a request, we will ask for a (partially) anonymized copy of your ID, to make sure that you are in fact the petitioner.

Cookies and pixel tags

Reza receives and records information from your browser when you use the housofreza.com website and may use a variety of methods, such as cookies and pixel tags to collect this information. Cookies are pieces of information that the houseofreza.com website sends to your computer while you are browsing the houseofreza.com website. Cookies work in combination with content within the website itself, to capture and remember information. For instance, cookies are used to remember and process the items in your shopping cart. We use cookies and pixel tags (pixel tags are tiny graphic images) to track - in aggregate form only - our customer's site usage and understand our customer's preferences (such as country and language choices). This enables us to provide our customers with services or to improve the customer's site experience. We also use cookies and pixel tags to provide us with aggregate data about site traffic and site interaction, to identify trends and obtain statistics etc., so that we can offer better site experiences and tools in the future. We may contract with third parties to assist us in gathering data, however, they are not permitted to use information collected except to help Reza conduct and improve its business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make this website more efficient and some of our services will not function properly. As cookies are used to track shopping basket items through the order process, it will not be possible to place on order.

Contact us

Please contact us at info@houseofreza.com if you have any additional questions on how we use your personal information.

Please note that in order to be compliant to different laws and regulations or for any other eligible reason, we reserve the right to apply changes to this privacy policy at any time.

If you feel any of your data is abused, poorly secured or incorrectly processed, you have the right to file a complaint with the Dutch Data Protection Authority.